Cant't roll back driver. cursor. Push power and it boots! i am a student for education and i have no money and probably never will have, to fix it. technical support services. The main causes observed so far are driver issues, output to unexpected port, and possibly also issues with the Lock Screen app. Windows 10 - Black Screen upon boot-up, no cursor, ctrl+alt+del doesn't work. We have been seeing black screen issues of several types after upgrading to Windows 10. I checked my drivers and display adapters etc.. am very technical, everything works fine except for the black screen on startup again with no cursor which then always is fixed by a hibernate / resume every time. You can help protect yourself from scammers by verifying that the contact is a I have a user that has an HP elitebook running win 7 pro. I've taken the battery out and that didn't work. Win 7 Black Screen with Cursor on Boot - posted in Windows 7: Hi All Ive read heaps of suggestions from this forum and elsewhere for this issue but none have helped. Then I hear the windows start up sound but then I get a blank screen. The laptop still runs, proven by the heat and LED power indicator. The mouse is displayed and can be moved. Intel HD 4000 or AMD Radeon HD 4200) and restart. Windows 7 Ultimate x64 black screen when logging in as administrator and could not login as unprivileged users at all. Thank you for posting the query on Microsoft Community. here same problem but nothing to do with it , after upgrade screen black no cursor, computer does not respond , starts up with windows logo, the circle of dots shows a few dots then halts , screen black , can not start in safe mode can not do anything Thank you.. Erick. If you see the black screen or have a flickering screen. The IOS was wobbly to say the least. The second method to bypass the "black screen with cursor" issue on Windows 10, is to force open Windows explorer, by using the task manager: 1. I can remove the battery while the laptop is showing black screen with no curser, then replace the battery. If the black screen issue still exists, follow the next method. 2- Window repair try. While at the black screen, try using CTRL+SHIFT+ESC to start Task Manager. plz microsoft. * Notes: * If you don't see the "Task a. The black screen appears indefinitely and the Windows GUI never appears. When you're booted, press Ctrl+Alt+Del 3. 2. If I Ctrl-Alt-Del to enter the pasword, It goes to a black screen. Use this to create a new administrator user with the following commands (changing “” to something of the customer’s choosing): This will give you a test user to try, which will confirm if the issue is user or system-specific. I am sorry to know that you are unable to perform a boot in your Computer. To a different output: from HDMI to DVI, DisplayPort to VGA, or any other combination. this really sucks , hade newest driver for screen, going back to win 8. acknowledge this problem and do something. Please use these steps: If you see the black screen only I'm having the same issue with Windows 10. ctrl-alt-del and running explorer from the task manager gets the login to complete. (try vice versa if it does not work). to it. When the Windows gets stuck at the black screen, wait for the white mouse cursor to appear on the screen. The user starts their laptop and after logging in as any user or admin it show the windows loading screen then when you would normally see the desktop appear the screen goes black with just the cursor showing. sent it to a lab and they said the motherboard is burnt. began after updating AMD and Windows 10 (Windows update started up during the AMD driver update, and thereby hangs part of the problem methinks). I had the same symptoms as some here. Try to boot into Safe Mode with Networking or Enable low-resolution video. I tried F8 booting, CTRL-ALT-DEL, Reseat the battery. I think the black screen with no curser, is related to the battery. Select a restore point by looking at the dates when your computer was working fine. Click Next and Finish. This thread is locked. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary If this resolves the black screen, use corruption resolution steps (dism, then sfc), and run the all apps PowerShell command in. You can check its presence by moving the mouse-pad. Microsoft global customer service number. You can still move the mouse and the keyboard is responding as you can press SHIFT 5 times to get the sticky keys prompt. Windows 7 Ultimate x64 black screen when logging in as administrator and could not login as unprivileged users at all. While booting window 7 logo appears. I see the window's logo and the circle of dots to indicate that windows 10 is loading. Do not worry, will assist you with the issue. I don't have an internal graphics card. I do appreciate your efforts and time. Hope this helps in resolving the issue. Thank you.. Erick. I had the same symptoms as some here. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Method 3: Remove VGA/Display Driver In Safe Mode (Windows 8/8.1/10/7/Vista) Learn More. After about five minutes (seemed like an eternity) I had a log in screen for the first time since the problem after browsing online i have encountered countless threads about this problem. The cursor will move around the screen. I got nothing on the screen, not even a cursor. Only one display adapter. You can help protect yourself from scammers by verifying that the contact is a, official The installation of the Media disk cleared up the AMD drivers and now everything works fine. Mine is the same issue, I see the windows logo but then goes black, Every boot I have to press the sleep button and then resume windows so screen appears. Following entering the password for default user, the screen will give the impression of login, but the final result is a plain black screen with the cursor only. This will make the system to go into ‘Windows 8 Advanced Startup Options’ screen. Now it has come back, and a system restore does nothing. Additionally, I cannot get into windows therefore I cannot boot it into safe mode. After booting Window 7 stuck on black with mouse cursor. By the way, I believe the machine was working in the background, PC boots up as normal but as soon as you CTRL-ALT-DEL to log in it goes to a black screen with just the mouse pointer. help me. Microsoft Agent or If the issue persists, do get back to us. I wm now only able to log in, and once that happens, my screen is just black with a movable cursor. Protect Yourself From Tech Support Scams It showed the mouse cursor once after about ten minutes of waiting but after rebooting again it's gone. Try connecting to different video outputs on the PC. The laptop still runs, proven by the heat and LED power indicator. I have tried: - F8 booting - CTRL-ALT-DEL - Reseat the battery - Checking CMOS battery (swapped with other laptop's battery) - AVAST updated 2-3 days earlier. But, I now had a login screen so used the Windows 10 Media repair and it seems to have done the trick. driver problem; connecting the HDMI to my TV might be helpful, as it could be a graphics card not reading the laptop screen. Click 'Task Manager'. because the HD light was constantly flickering; that told me that it was more likely a graphics problem. You can follow the question or vote as helpful, but you cannot reply to this thread. ... nor did Ctrl-Alt-Del … Switch ON the system and switch OFF the system 3 to 4 times when the Dell logo appears. I've tried the windows key p trick but can't get that to work no matter how many times I try. Thanks for your feedback, it helps us improve the site. Sometimes a change in driver can cause the video to be sent: To a different Adapter: from integrated graphics to a discrete card or vice versa. Ive had it boot ok several times, then need to repeat. In the Processes tab of the Task Manager, find explorer.exe 4. I've tried all the outputs on both of them and still nothing (DVI, display port, HDMI). The only available option from booting in normal mode with this is Ctrl-Alt-Del (Task Manager). So that's what I did. The mouse is displayed and can be moved. I am having a similar issue with my Dell PC. I tried ctrl+alt+del and that doesn't work, I tried changing the monitor, exe. after sign-in and you can see a mouse cursor: If you see the black screen or have a flickering screen before sign-in: Check the PC or display adapter manufacturer’s site for an updated driver. I had the problem a few weeks ago, but it seemed to fix when I did a system restore. But whenever I press Shift ket 5 times Sticky keys window pop up. Microsoft global customer service number. When the system boots up to ctrl alt del I can press those keys and the screen will go to black with the cursor. official I got nothing on the screen, not even a cursor. and automatically after 5 to 10 minutes desktop icon appears without domain wall paper. It is joined to the domain. I try to some keyboard key like Ctrl+Alt+Del & Ctrl+Shift+Esc which is not working in black screen. i did not have any problems before, and did not touch the hardware.

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